FAQ

How long does it take to implement EDI with my trading partners?
Do I need to be involved during the implementation of my EDI solution?
Can I carbon copy EDI transactions?
Will I be able to send EDI transactions to my logistics provider and warehouse?
Can you integrate with my accounting system?
We have custom software. Can you integrate with it?
What transaction types do you support?
My customers have specific EDI requirements. Can you support them?
How does it work when a customer sends me an order?
What happens if my customer upgrades their EDI system?
What type of transaction set does it support?
Do I have to install software?
How long are your contracts?
What payment methods do you accept?
Do I need a VAN or AS/2 communication support?
Do my trading partners have to be EDI by Design customers too?